Frequently Asked Questions


Shipping & Returns


Is shipping really free?

Yes, it is!

How does your 100% satisfaction guarantee work?

We love the products we make and we think you will love them too. If you are not satisfied with your order, please let us know so that we can help you get back your payment.

Which countries do you ship to?

At the moment we offer shipping in Europe and UK.

How long will it take for my order to arrive?

United Kingdom:

Ordered before 23.45, delivered 1-3 working days later. In some cases the shipment can take 1 or 2 working days longer, we depend on the carriers.

The Netherlands:

Ordered before 23:45, delivered the next (working) day. In some cases the shipment can take 1 or 2 working days longer, we depend on the carriers.

Belgium:

Ordered before 23.45, delivered 1-3 working days later. In some cases the shipment can take 1 or 2 working days longer, we depend on the carriers.

How can I track my order?

You will receive an email with the tracking link after your purchase.

Does the package fit through the mailbox?

Unfortunately, no. In November we have the possibility to subscribe to Smoothly. The '' refill '' mailers of the subscription do fit through the mailbox.


Product Questions


What exactly does Smoothly do?

● Astaxanthin is derived from the sea and is one of the strongest antioxidants on the planet. Astaxanthin reduces blemishes, fine wrinkles and lines, it also increases skin elasticity and moisture.

● Vitamin C increases collagen production, which contributes to a "glowing skin".

● Zinc rejuvenates the skin due to its anti-inflammatory effect.

● Pine extract and Vitamin E protect the skin against free radicals.

● Beta Carotene supports the healing power of the skin.

● Vitamin D3 protects the skin against UV radiation.

● Vitamin B5 provides support in stressful situations. We all know what stress does to our skin ...

Is Smoothly suitable for pregnant women?

Unfortunately, insufficient data is known about the use of Smoothly during pregnancy. We wish you a lot of luck in this beautiful and exciting time!

Is Smoothly suitable for all skin types?

Yes, for sure!

Can I use Smoothly while breastfeeding?

Unfortunately, insufficient data is known about the use of Smoothly during breastfeeding. We wish you a lot of luck in this beautiful and exciting time!

How long does it take for my skin to 'glow'?

In about 1-3 weeks.

How do I use Smoothly?

Take 1 capsule daily with water during a meal.

Can I use Smoothly more than once a day?

You can, but we recommend using one capsule per day.

When is the best time to take Smoothly?

At any time of the day. We recommend making Smoothly part of your morning routine (breakfast) so you wont forget it.

If I forget to take Smoothly for a day or two, will it affect the results?

Skipping a day (or 2) doesn't matter that much, as long as you keep using Smoothly consistently afterwards.

Is Smoothly dairy, gluten, nut, and soy free?

Yes, it is!

Is Smoothly vegan?

Yes, 100%!

Waar wordt Smoothly gemaakt?

In Katwijk, The Netherlands.

Is Smoothly safe?

Yes! All of the ingredients in Smoothly are recognized as safe for use in dietary supplements. Our producer tests each batch for pollutants.

Is the jar and packaging recyclable?

Everything is fully recyclable.